Comments on: Corporate Antisocial Behavior: the Enemy is Us. http://itsinsider.com/2008/04/22/corporate-antisocial-behavior-the-enemy-is-us/ An Insider's view on IT-Social for the Enterprise Tue, 24 Jan 2012 21:55:07 +0000 hourly 1 By: Experts profile: Susan Scrupski http://itsinsider.com/2008/04/22/corporate-antisocial-behavior-the-enemy-is-us/#comment-5030 Experts profile: Susan Scrupski Fri, 28 Aug 2009 08:40:11 +0000 http://susanitsa.wordpress.com/?p=209#comment-5030 [...] http://itsinsider.com/2008/04/22/corporate-antisocial-behavior-the-enemy-is-us/ [...] [...] http://itsinsider.com/2008/04/22/corporate-antisocial-behavior-the-enemy-is-us/ [...]

]]> By: Refocusing less on numbers and more on quality creation « Nickpoint http://itsinsider.com/2008/04/22/corporate-antisocial-behavior-the-enemy-is-us/#comment-277 Refocusing less on numbers and more on quality creation « Nickpoint Tue, 29 Apr 2008 21:59:06 +0000 http://susanitsa.wordpress.com/?p=209#comment-277 [...] business teamwork projects is woefully ineffective as highlighted by the research in Susan Scrupski excellent blog post. Enterprise2.0 has the potential to bring valuable business benefits through increased team [...] [...] business teamwork projects is woefully ineffective as highlighted by the research in Susan Scrupski excellent blog post. Enterprise2.0 has the potential to bring valuable business benefits through increased team [...]

]]> By: Nick Barker http://itsinsider.com/2008/04/22/corporate-antisocial-behavior-the-enemy-is-us/#comment-275 Nick Barker Tue, 29 Apr 2008 17:00:36 +0000 http://susanitsa.wordpress.com/?p=209#comment-275 A most thought provoking post and set of comments. A tread seems to have emerged within some of the comments referring to individuals holding onto and using their knowledge as power. Many of our western societies are founded on the individual; however we are stronger together than as a set of individuals. Recently Toyota became the largest car manufacturer in the world in part because of the Japanese cultural attitude and absolute commitment the team. If we do not change management approaches to embrace and encourage individuals to work efficiently together the world will evolve around our existing firms. Much more is at stake here than some new software tools. Enterprise2.0 does give us a new opportunity to think about how we can change and work together as creative individuals and effective team members. A most thought provoking post and set of comments. A tread seems to have emerged within some of the comments referring to individuals holding onto and using their knowledge as power. Many of our western societies are founded on the individual; however we are stronger together than as a set of individuals. Recently Toyota became the largest car manufacturer in the world in part because of the Japanese cultural attitude and absolute commitment the team. If we do not change management approaches to embrace and encourage individuals to work efficiently together the world will evolve around our existing firms. Much more is at stake here than some new software tools. Enterprise2.0 does give us a new opportunity to think about how we can change and work together as creative individuals and effective team members.

]]> By: rick maurer http://itsinsider.com/2008/04/22/corporate-antisocial-behavior-the-enemy-is-us/#comment-276 rick maurer Fri, 25 Apr 2008 18:13:24 +0000 http://susanitsa.wordpress.com/?p=209#comment-276 Susan – I liked your post, and was most taken with the comment: “As liberating as they may be, as fun as they may be, Enterprise 2.0 tools simply won’t change basic human nature.” I agree. But, the good news is, humans are social. The bad news is – we also want to win. Be top dog, etc. Often this works against our desire to be social and collaborative. The challenge the organization is to find a way to encourage collaboration while recognizing that people are also competitive. This is a dilemma and not a problem to be solved. In other words, the tension between cooperation and competition will always be there. Too often, we try to pretend that both sides of the polarity constitute human nature. Rick Maurer www.cahgnemanagementnews.com (blog) www.beyondresistance.com Susan –

I liked your post, and was most taken with the comment: “As liberating as they may be, as fun as they may be, Enterprise 2.0 tools simply won’t change basic human nature.”
I agree.

But, the good news is, humans are social. The bad news is – we also want to win. Be top dog, etc. Often this works against our desire to be social and collaborative.

The challenge the organization is to find a way to encourage collaboration while recognizing that people are also competitive. This is a dilemma and not a problem to be solved. In other words, the tension between cooperation and competition will always be there. Too often, we try to pretend that both sides of the polarity constitute human nature.

Rick Maurer
http://www.cahgnemanagementnews.com (blog)
http://www.beyondresistance.com

]]> By: frogpond » Cultural change and developing collaboration capabilities http://itsinsider.com/2008/04/22/corporate-antisocial-behavior-the-enemy-is-us/#comment-271 frogpond » Cultural change and developing collaboration capabilities Fri, 25 Apr 2008 09:21:49 +0000 http://susanitsa.wordpress.com/?p=209#comment-271 [...] it’s kind of disheartening when Susan Scrupski paints a bleak picture and perspective of the setting, the context and the understanding of [...] [...] it’s kind of disheartening when Susan Scrupski paints a bleak picture and perspective of the setting, the context and the understanding of [...]

]]> By: Tom Steinthal http://itsinsider.com/2008/04/22/corporate-antisocial-behavior-the-enemy-is-us/#comment-272 Tom Steinthal Thu, 24 Apr 2008 12:48:34 +0000 http://susanitsa.wordpress.com/?p=209#comment-272 Susan - this is a great article. E2.0 technologies are just tools, albeit useful ones. As with any useful tool, the E2.0 enable people to do something easier. The power of the E2.0 tools is that they enable average people to unlock the collaborative power of the global technology platform. While that itself is a very interesting and exciting end, it is not the end... The end is how will people use the E2.0 tools. What will they do that is different? What will they do that is the same, but do it more efficiently and more effectively? What will they be able to do that they could not do before? The power of mass collaboration and E2.0 starts with the power technology, but ends with the power of human innovation. That is the central thesis of the work of two other BSG colleagues, Wikinomics by Don Tapscott and Anthony Williams. Layer on that the Silence Fails research which talks to how to execute projects that drive change through organization, and you have a methodology on how to bring the power of E2.0 to organizations to solve real business problems and unlock the power of mass collaboration. Susan – this is a great article. E2.0 technologies are just tools, albeit useful ones. As with any useful tool, the E2.0 enable people to do something easier. The power of the E2.0 tools is that they enable average people to unlock the collaborative power of the global technology platform. While that itself is a very interesting and exciting end, it is not the end… The end is how will people use the E2.0 tools. What will they do that is different? What will they do that is the same, but do it more efficiently and more effectively? What will they be able to do that they could not do before? The power of mass collaboration and E2.0 starts with the power technology, but ends with the power of human innovation. That is the central thesis of the work of two other BSG colleagues, Wikinomics by Don Tapscott and Anthony Williams. Layer on that the Silence Fails research which talks to how to execute projects that drive change through organization, and you have a methodology on how to bring the power of E2.0 to organizations to solve real business problems and unlock the power of mass collaboration.

]]> By: Malcolm Kass http://itsinsider.com/2008/04/22/corporate-antisocial-behavior-the-enemy-is-us/#comment-270 Malcolm Kass Wed, 23 Apr 2008 19:36:20 +0000 http://susanitsa.wordpress.com/?p=209#comment-270 Good entry. I think you can add "moral hazard" as a potential barrier to meaningful collaboration, especially from the technical ranks. The "bargaining chip" for many engineers and scientists at different companies is their accrued knowledge, currently they have little to gain by providing knowledge to the overall employee base and everything to lose by "openness". For them, it pays to be antisocial. So Enterprise 2.0 software is only one piece of the puzzle, just a tool. Much more in terms of "culture" needs to happen for many companies to have a truly collaborative business environment. After all, how much did open community help Gutenburg and his printing press? Good entry. I think you can add “moral hazard” as a potential barrier to meaningful collaboration, especially from the technical ranks. The “bargaining chip” for many engineers and scientists at different companies is their accrued knowledge, currently they have little to gain by providing knowledge to the overall employee base and everything to lose by “openness”. For them, it pays to be antisocial. So Enterprise 2.0 software is only one piece of the puzzle, just a tool. Much more in terms of “culture” needs to happen for many companies to have a truly collaborative business environment.

After all, how much did open community help Gutenburg and his printing press?

]]> By: Jasbinder http://itsinsider.com/2008/04/22/corporate-antisocial-behavior-the-enemy-is-us/#comment-273 Jasbinder Wed, 23 Apr 2008 17:00:59 +0000 http://susanitsa.wordpress.com/?p=209#comment-273 Great article Susan. There's a growing shift in the conversation around E2.0 away from the technologies and onto the culture change that will unlock the value of social/networking systems. You would think that persuading the board about the merits of a more open, transparent culture isn't too uphill a task, especially when you consider the alternative and the negative impact on the bottom line. Corporate rebranding would provide a great opportunity to kick-start social process re-engineering, though these do not happen with any regularity. For a more likely opportunity, any significant project that requires upfront change management and/or communication input (and to the converted, that would be all of them) could be the trojan mouse within which there's a little magic. I have started to refer to social media as the 'new web' where appropriate with clients, btw, and would love to hat tip where I read it but can't remember. Great article Susan. There’s a growing shift in the conversation around E2.0 away from the technologies and onto the culture change that will unlock the value of social/networking systems. You would think that persuading the board about the merits of a more open, transparent culture isn’t too uphill a task, especially when you consider the alternative and the negative impact on the bottom line. Corporate rebranding would provide a great opportunity to kick-start social process re-engineering, though these do not happen with any regularity. For a more likely opportunity, any significant project that requires upfront change management and/or communication input (and to the converted, that would be all of them) could be the trojan mouse within which there’s a little magic.

I have started to refer to social media as the ‘new web’ where appropriate with clients, btw, and would love to hat tip where I read it but can’t remember.

]]> By: Accidentally on Purpose Blog » Links for 2008-04-23 http://itsinsider.com/2008/04/22/corporate-antisocial-behavior-the-enemy-is-us/#comment-274 Accidentally on Purpose Blog » Links for 2008-04-23 Wed, 23 Apr 2008 14:28:30 +0000 http://susanitsa.wordpress.com/?p=209#comment-274 [...] Corporate Antisocial Behavior: the Enemy is Us. [...] [...] Corporate Antisocial Behavior: the Enemy is Us. [...]

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