Comments on: Atlassian’s Confluence 2.9 embraces “legacy work”

By: Jon Silvers

Jon Silvers — Tue, 02 Sep 2008 20:28:27 +0000

To address Daniel’s comment above, most enterprise collaboration tools cost 10 times as much in the maintenance costs alone, not to mention professional services and license fees. The “free” wiki alternatives end up costing as much as commercial versions when you factor in maintenance and customization costs. On many, many occasions, one person will buy a Confluence Team license on their credit card and the product will then spread organically from team to team as it becomes ingrained in the collaboration process. Similarly, smaller companies often purchase the Confluence team license, prove the product’s value, and then upgrade. We also offer a hosted (SaaS) version which is an even more inexpensive way to dip your toe in the water.

By: Brittain

Brittain — Thu, 14 Aug 2008 15:01:45 +0000

Can you update or fix the video? It wouldn’t play either on nGenera.com or your itinsider.com.

Otherwise, thanks for the update. Great progress by Atlassian!

This conversation continues at nGenera Community

Brittain
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nGenera

By: Adil Wali

Adil Wali — Wed, 13 Aug 2008 19:23:27 +0000

This is a very interesting post. It’s nice to know that some of the enterprise 2.0 players are focusing on legacy support. Not every company (especially the larger ones with a higher cost-of-change) are in the extremely flexible position that we small businesses enjoy.

We’ve seen this with a lot of our larger clients too. They want to innovate and evolve in their collaboration practices, but they have to do it step by step.

By: Susan Scrupski

Susan Scrupski — Wed, 13 Aug 2008 15:54:13 +0000

Hi Daniel. One of the reasons why Confluence became so popular in small and large organizations is because you could pay for the software monthly on a credit card. Because the amount was relatively small, it remained under the radar of company “budget police.” For a large company, a total investment of approx. $10K for collaboration software is inconsequential. I admit, for those unfamiliar with Enterprise 2.0 technologies, it’s difficult to provide the ROI with these tools. One suggestion might be to use the free tools to get folks “hooked” on the ease of use and productivity improvements (e.g., PBwiki) that come with wiki-working.

By: Daniel J. Pritchett

Daniel J. Pritchett — Wed, 13 Aug 2008 15:16:34 +0000

I briefed some folks on Confluence last year but the quick response was “$1000? That will never fly at our budget meeting.” I realize that we’re spending far more than that on existing budget items but I haven’t yet figured out how to crack that nut at a conservative company. How does Atlassian do it? How does nGenera do it?