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BP Outsourcing

This category contains 11 posts

Business Process 21C: The Jackhammer Tales

Tweet Over the past few months I’ve begun to reflect upon how I arrived here at the intersection of process and innovation in the Enterprise.  It occurred to me that everything I learned as a researcher, a writer, and an industry observer in the services provider space  (my pre-Internet career) now had great bearing on […]

Fracking for Value in the Enterprise

This year in 2012, now that Jive customers are relatively comfortable working in this new way, Jive is pushing customers further and helping them discover the business value buried in their organization that can be extracted. It’s kind of like fracking in the bedrock of the enterprise for stored value.

Cognizant Global Experiment in the Collaborosphere Pays Off

Tweet As many of you know, I spent the first half of my career in the IT space tracking the IT services sector. The business of large-scale systems integrators and outsourcers wasn’t always thrilling, but boy-oh-boy, did those firms rake in the big bucks. Contracts weren’t even worth mentioning if they didn’t register in the […]

Fun with Outsourcing…

Tweet Saw this on an outsourcing discussion group and had to share…  They’re talking about outsourcing architectural drawings to India. Re: Paris?? so which projects you do can you send me a detail list in email so that we can mutually understand and exchange some projects..     Reply From: CB Date: Nov/17/06 – 20:05 […]

¡Ay, caramba! Blogging is work.

Tweet I’ve been posting on the new ZDNet blog. They tell me it’s live, but there’s a glitch in the technology that is preventing it from showing up in the blog roll. You can view it here. I’m very interested in off-beat IT Services stories, so please email me (susanATitservicesadvisoryDOTcom) with any interesting ideas.

Hot Topic: Back to Backlash

Tweet I was reading Vinnie’s blog and he mentioned Tom Davenport’s pooh-poohing. When I returned to the business this year, and went to my first outsourcing conference in 5 years (see 3/30 post), Davenport was the keynote speaker. He was an excellent speaker and connected easily with the audience. As a matter of fact, he […]

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About Me

Susan  Scrupski

Susan Scrupski

Changing the world of work.

Tirelessly working to foster new thinking and behaviors in global enterprises.

Susan Scrupski founded the The 2.0 Adoption Council and Change Agents Worldwide.

Also writing a book about none of the above.