Cisco Will Prove the Model

It’s about that time again when bloggers and pundits start thinking about predictions for the New Year.  I took a look at mine for 2009 and was pleased I was correct at least some of the time.  One that is coming true, albeit a little later than I had hoped, is this one: John Chambers

John Chambers is talking and walking the talk.  BusinessWeek has a feature this week on “Cisco’s Extreme Ambitions.”  The story details how Cisco is leveraging non-traditional methods to turbo-charge its growth and deliver strong margins to Wall Street.  One of those innovative tactics is democratizing decision-making and using a variety of web-based tools to identify talent.

‘…John Chambers and Cisco’s entire leadership are focused on driving Cisco’s growth and business results.’ Chambers admits the council structure is unusual but argues it’s the only way a company Cisco’s size can move as fast as it needs to. He says the councils work and help identify talent throughout the company.

Cisco is taking on a lot of risk and reinventing the company from the ground up driven by the  principles of 2.0 transformation.  Chambers said in his address at Cisco Live, “Organizational structures enabled by the network as a platform can change the speed and dynamics of a company.”

This is what we talk about when we’re talking about transformational change and the reinvention of work.  The end game is market competitiveness.  BusinessWeek sums it up:

In a sense, Chambers is bidding for a place in the history books. He’s trying to use the ambitious expansion and unconventional management strategy to demonstrate how a company the size of Cisco can remain fast-growing and nimble. If he succeeds, he may end up regarded as a business icon, along the lines of General Electric’s Jack Welch.

Like Marc Benioff, Chambers is betting the business.   Perfect time, incidentally, for Andrew McAfee whose ideas are now seeding The Harvard Business Review, management book shelves, and The McKinsey Quarterly.

As a Matter of Fact…

Well, well, well.   Didn’t I relish that gushing endorsement of social computing last week by Marc BenioffYes. I did. As the conversation took off on Twitter, what was game-changing-significant was that a tech celeb– known very well in Enterprise circles, as well as the financial community– threw his Enterprise SaaS hat in the ring and announced the company’s, “Biggest breakthrough ever: Salesforce Chatter.”  Of course, Salesforce Chatter is the company’s answer to social computing.

Sometimes it takes a celebrity to help a new technology cross the chasm.  But more often than not, however, the most influential catalyst is market acceptance.  So, whilst I welcome the newfound attention and consciousness-raising for 2.0 adoption in business, I’m eager to start publishing some of the factual data that supports the hype is not without merit.

The 2.0 Adoption Council is now unveiling some of the research we’ve been collecting on our members.  The first synopsis report should be ready this week, available for download.   The survey reflects responses from over 70 of our members spanning over 17 industries, managing over $50M in budgets expressly dedicated to Enterprise 2.0 initiatives.

Here are some quick data points that are proving interesting:

adoption research

In addition to our survey research, The Council has also released its first “how-to” report, “A Framework for 2.0 Adoption in the Enterprise.”  This report was written by Gil Yehuda after interviewing members who described a narrative on how rolling out an initiative worked at their large enterprise.  The paper tracks neatly through a logical iterative sequence and “Director’s Commentary” on how to successfully introduce 2.0 technology and practices to a diverse employee base.

Picture 10

The market survey results should be ready this week for download free (courtesy of OpenText who sponsored the study), but the “Framework” report is available now for $425 in our store.

More good news coming from the Council includes the announcements of some strategic relationships, as well as a new web site currently in production.

Stay tuned.

Checkmate

Enterprise 2.0 is a Crock!!! says Dennis (the 2.0 Menace).

Here’s who says it isn’t:

Accenture+

Adidas Group+

Alcatel-Lucent+

Alcoa+

Allstate+

Alstom Power+

AMD+

AT&T+

Bell Canada+

Booz Allen Hamilton+

British Petroleum+

CapitalOne+

Cardiff University (UK)+

Chubb+

Cisco+

Compagnie de Saint Gobain+

Compuware+

Corning+

Covidien+

CSC+

Deloitte+

Deutsche Bank+

The Disney Corporation+

DuPont+

Electronic Arts+

Eli Lilly+

EMC Corp+

European Central Bank+

FDA+

Ford Motor Company+

GDF Suez+

General Mills+

General Motors+

GlaxoSmithKline +

Goldman Sachs+

Hatch Associates+

Hewlett-Packard+

Honeywell International+

HSBC+

Humana+

IBM+

Intel Corporation+

International Paper+

Johnson and Johnson+

Juniper Networks+

Lockheed Martin+

Lowe’s Companies+

Lyonnaise des Eux/Suez Environment+

Massachusetts Institute of Technology+

McDonald’s+

McKinsey & Company+

Medtronic, Inc.+

Mercer+

Merck+

MetLife+

Microsoft+

NASA+

Nike+

Nokia+

Océ+

Penn State University+

Pitney Bowes+

Pratt & Whitney Rocketdyne+

PricewaterhouseCoopers+

Procter & Gamble+

Progressive Insurance+

Raytheon+

Research in Motion+

SAP+

SAP BusinessObjects+

Schlumberger+

Seagate+

SK Telecom+

State of Maryland+

Sun Microsystems (Oracle)+

Swedish Armed Forces+

Texas Instruments+

The Washington Post+

United Business Media+

Wells Fargo+

Wipro Technologies.

And we’re just getting started…

E20/SF: Bigger and Better than ever

flickr by Alex Dunne
flickr by Alex Dunne

Bigger, busier and more “social” than ever, the Enterprise 2.0 Conference San Francisco is abuzz with conversation on how to participate in the market’s riches.

Lots of new products/services have been announced here, and the sessions have been packed– some standing room only or attendees taking seats on the floor.

Andrew McAfee, the father of e20, launched his book here.  You can see him in this photo (bottom left) signing books issued by the publisher.

We have approximately a dozen members here from The 2.0 Adoption Council. As always, it’s great to participate virtually, but the face to face meetings and memory-making events are irreplaceable.

We were extremely proud to announce our “Internal Evangelist of the Year 2009” yesterday.  The winner of this year’s award is Claire Flanagan, Senior Manager KM and Enterprise Social Software Strategy, CSC.  Claire received accolades from her executive leadership, as well as Jive software whose platform CSC is building out to its nearly 100K employees.  The final nominees for this award also included Megan Murray, Booz Allen Hamilton and Greg Lowe, Alcatel-Lucent.

Today, Council members will participate in a morning keynote session addressing the highly charged question, “Is Enterprise 2.0 a Crock?”   And once again, Ross Mayfield and I will be facilitating a few unconference sessions this afternoon starting at 3:15pm.  If you have a burning issue you want to address with peers, this is your opportunity to share informally with conference attendees and get some personalized answers.