Boston in June… Enterprise 2.0 on the Waterfront

e2.0 signIt’s that time again, the hallowed Enterprise 2.0 conference is revving up for early June. I was pleased to work on the agenda this year with Steve Wylie, the conference organizer, along with other members of the advisory board. The conference is in its second year and promises to reflect the maturation that occurred in the space over the past 12 months. Although many first-time attendees to the conference will be new to Enterprise 2.0, the concepts and themes have evolved and been refined over the past 12 months. Three out of the four largest enterprise vendors are big sponsors this year (IBM, Microsoft, and Oracle.) I’m personally hoping we see relevant, interesting developments from these large vendors this year.

We are introducing two new ideas to the conference this year which I’m particularly excited about. The first is Stowe Boyd’s Launch Pad where four (whittled down from a larger number by votes) audience-chosen startups will have an opportunity to demo their products and compete for a winning spot for the best launch pad product/service. As there is such a torrent of new products coming onto the scene, this is a great attempt to filter out the most useful based on collective crowd selection. We are considering doing something very similar regarding sessions for September’s Office 2.0 conference based on the SXSW’s panel-picker software.

The second event, or maybe unevent I should say, is called Enterprise2Open. Modeled after “barcamps and unconferences,” this will be a half-day’s worth of unstructured Q&A and sharing hosted by Ross Mayfield. The unstructured, open-type of event has been popular for some time in the development community, but we thought we’d attempt to try it out this year with a non-technical audience. The format provides a no-hassle, informative forum to ask any and all of your burning questions related to Enterprise 2.0 and get answers from peers and folks in the community who may have experienced the same issues. You may want to consider getting your questions and topics suggested in advance by posting them to the Enterprise2Open wiki. You can actually be a presenter yourself, if you bring your own soap box. Just get yourself on the self-organized agenda. The entire session will run in the afternoon on Tuesday, June 11 from 1-4pm. nGenera is sponsoring the event, so I’ll be there with a few of my colleagues and customers.

Speaking of customers, Rob Carter, CIO of Federal Express is giving the opening keynote. A group of us were in Memphis at Fedex’s central distribution facility in March where we heard Rob talk on 2.0 adoption. Rob sees himself as an evangelist himself for 2.0 in the enterprise. I’m really pleased he accepted the offer to keynote on Tuesday morning. One of the conference themes this year is accelerating user adoption. Having notable icons from the F500 executive board room will go far to lower the barriers of trial and experimentation with 2.0 alternatives.

e2.0 demo pavillionI’ll be at the conference from Sunday to Wednesday. I hope to see many of you there. Please drop me a note or a comment here to let me know if you’re attending. Many thanks to all the folks on the panels I helped arrange.

Photo credits: Jeckman on flickr and Alex Dunne on flickr.

FASTForward ’08 on the ground.

It was the bus ride home from the analyst/blogger dinner that pulled this gargantuan Search Lovefest together for me. I sat next to an American product manager who lives in Oslo (FAST’s headquarters) who said, “Without search, there is no web 2.0.” I thought about that and realized, maybe he’s right. Even in Enterprise 2.0, “S” is the first letter in McAfee’s mnemonic, SLATES. The connection between the pricey marketing extravaganza FAST is putting on here and (what most of us know and write about) Enterprise 2.0 had not been clear to me until that bus ride.

Last night, Andrew McAfee kicked off the festivities and our man Don (Tapscott) did a great job presenting the Wikinomics story. Sandy Kemsley is here and she blogged the informational piece of both keynotes last night. What stood out for me was McAfee’s claim, “I haven’t seen a deal killer yet.” By this he meant, there hasn’t been a single instance of profound Enterprise 2.0 failure in the companies he’s talked to over the year. But he did highlight that although executives are fairly familiar with the phenomenon, the larger question is now, “How do you do this, rather than the why and the what.” McAfee also talked about providing soft incentives for adoption, such as including collaboration in performance reviews and employee evaluations. At first I thought that was interesting, but before I could mull it over too long, I realized that thinking really flies in the face of everything that is 2.0 for the enterprise. It’s imposing structure on something that is supposed to be freeform and emergent. My impression of these tools is that they ARE easy to use, ARE a major leap forward, DO encourage innovation and collaboration, and WILL spread virally thoughout an organization once users get a taste of them.

User revolution at FAST08Regarding FAST, I’m still a little uncertain what specific knowledge of Enterprise 2.0 the 1200 folks who are here have, but it’s a wonderful introduction for them. FAST has really put together a world-class customer/partner event. It’s similar to what I would expect from a Microsoft or an SAP. The photo to the left is of a sort of performance art routine that kicked-off the theme of the conference: The User Revolution.

I find myself wondering about users in departmental silos. Is it simply a matter of awareness that they’re not gravitating on their own toward Enterprise 2.0 tools? Judging from all we’ve heard about the next generation influx of GenXers, Yers, and Millenials who will be flooding the market, it seems to me, it is only a matter of time.

The FAST bloggers are doing a terrific job of reporting on the leading speakers that spoke today including John Hagel, David Weinberger, and Mr. Enterprise 2.0- downer himself, Tom Davenport. Check out the FAST blog for all the copious reporting. I will say on Davenport’s behalf, he stands on pretty firm ground when he talks about Business Analytics. He succeeds where the Enterprise 2.0 community has failed (with any convincing success) and that is to produce business and game-changing case studies of measurable business improvement. Maybe the case studies are out there, but they have not yet emerged. I’m on the hunt for them.

Rails Rules for the Enterprise

me and Tim BrayI spent Friday afternoon with an impressive technology crowd that gathered here in Austin from Avenue A | Razorfish. I’ve blogged many times over the past few years about how these Interactive Agencies hold the keys to the kingdom on bringing “sexyback” to the Enterprise. It’s been nearly a few months since the blog/firestorm kicked up starting with Mr. Bill (Gates) fueled by Scobleizer.

What I saw with mine own eyes at the AARF gig was red hot enterprise-worthy sexy stuff– borderline enterprise porn. 🙂 The integration was downright obscene!

One of the highlights of the event for me was meeting Tim Bray, pictured to the right here with me. Tim keynoted the event and was described to me by Shiv Singh as one of the original authors of the XML standard. Readers of this blog know what a geek fangirl I am, so I rushed poor Tim at the evening before’s cocktail party and talked his ear off for about a half-hour with mostly nonsense. He kindly took this photo, so I could post it on the blog.

The next day, Tim showed a slide on PHP referencing integration challenges with WordPress and Drupal. My video interviewing skills are (UM) lacking, but I managed to ask him about it, just in case any Enterprise 2.0 hopefuls were considering PHP as their platform choice… You’ll see Tim is very much the Ruby on Rails fan here.

<a href="http://youtube.com/watch?v=-jtBfgqXR0c&amp;rel">http://youtube.com/watch?v=-jtBfgqXR0c&amp;rel</a>

Incidentally, it’s worth mentioning that BSG’s web site and our e.laborate platform is all Rails, baby. It’s times like these that I wish I were more technical, but to hear a guy like Bray gush over the simplicity and ease of agile development with Rails, makes me feel proud of our apps team. I’ve been on many calls with Scott Brittain, our with customers and with industry insiders.  I always learn something from Scott and enjoy talking to the “apps guys” whenever I can. We talk a lot about how this so-called revolution is not about technology, but hey, the technology is one heck of an enabler, ain’t it?  It’s like trying to imagine the 60s social revolution without electric guitars.

Rawk on for freedom you awesome geek gods.

D-Day for the Enterprise

D-Day When I find myself talking about this market, I find I resort a lot to metaphors. My latest was a grand sweeping epic tale about how those of us who have been on the front lines of enterprise 2.0 evangelism are too few to make a big difference and that what we need are armies of foot soldiers to “take the beach” of the enterprise mainland to start liberating the masses.

Of course, we’re really not talking about bloody coups and revolutions that require heavy artillery, but we could stand to fill out the ranks with more legions of believers. The best way I know how to do that is not with guns, but with enlightenment and education. It’s the old intellectual argument of “books, not guns” to overthrow the fascist regime, I guess. (Speaking of fascist regimes, Tom Davenport is at it again with his denouncement of all things enterprise 2.0.)

In the spirit of allied invasion then, regular ITSinsiders know what a sycophantic fanboy (oops, fangirl) I am of Dion Hinchcliffe and the work he has been publishing on Enterprise 2.0. Even before I joined BSG Alliance; Dion, Kate Allen (Dion’s COO), and I had been having a series of discussions about working together on research and various writing projects. After I joined BSG, I continued my pursuit to work with Dion in a meaningful capacity. I’m happy to report we have finally signed a deal. BSG Alliance announced today we will partner with Hinchcliffe & Co. to teach fundamentals of web 2.0 to the enterprise. This is an excellent alliance for us and will lead to synergistic benefits for all our combined members and clients. I’m particularly pleased it all came together at this juncture.

Although we both have our individual goals of consulting, educating, and raising awareness regarding the benefits of enterprise 2.0 for large organizations, the opportunity exists for all of us to “mash-up” our competencies and address the growing market interest together. Collaboration is the name of the game, and the more who participate in the market in these early stages, the better it is for all of us.

Similarly, I had a wonderful long talk yesterday with Steve Wylie who is starting to think about next year’s Enterprise 2.0 Conference in Boston. Steve and I will be collaborating on this conference, similarly to how I help Ismael with the Office 2.0 conference even though, of course, BSG Alliance runs a fairly aggressive and successful conference program. It’s all good. Stay tuned for more news to come in the next few weeks.

Ready for Prime Time. See you at DAVOS?

Davos

Has anyone noticed what the theme for this year’s meeting of the World Economic Forum Annual meeting is? This year’s theme is The Power of Collaborative Innovation.

Popularly referred to simply as “Davos” for the town in Switzerland where its held, the thought leadership of the world converges to lay the foundation for transforming the civilized planet we inhabit.

I’m sure we’ll be hearing more about Davos in the next few months, but for now you can preview this handy video Loic Le Meur shot last year of Klaus Schwab, Founder and Executive Chairman, of the World Economic Forum. From the Geneva headquarters, Schwab talks about the Annual Meeting in Davos and its different stakeholders.

<a href="http://youtube.com/watch?v=EFl_V9tEYm0">http://youtube.com/watch?v=EFl_V9tEYm0</a>

Enterprise vendors start beating the drum

IBM web2.0 goes to work Last week was a banner 2.0 week for enterprise vendors. Gee. Do you think they were reading my blog? The week got off to a good start for me with a snappy little web 2.0 seminar hosted right here in Austin by IBM, “Web 2.0 Goes to Work.” Of course, SAP announced SAP By Design, but my fellow Irregulars did an awesome job conveying the import of that announcement. ibm seminar logoLike I said to Charlie Wood at lunch the other day, “I can’t even spell SAP…” So, I won’t attempt to comment on the SAP announcement. I’m scheduled to attend SAP’s TechEd Conference next week. We’ll see if I can be learnt.

On the IBM gig, I was surprised, frankly, to find that both Rod Smith and David Barnes were both in attendance at this seminar and both presented. Smith wasn’t there for the whole shindig, but he was there to lend executive support to the the day. Smith related some anecdotal accounts of IBM’s experiences discussing 2.0 with key accounts. In general he said it’s easier to sit with lines of business now (as opposed to IT) to brainstorm ideas. With these new approaches, customers are willing to experiment more, even fail if need be, rather than wait for long, protracted 6-month development efforts that incorporate all the bells and whistles required to support the enterprise environment such as security, privacy, and compliance. Smith said, “That takes time, and [LOBs are] willing to take certain risks.” What I loved about Smith’s early discussions with IBM customers was the interest level about what was possible in the enterprise. He expressed the sentiment that customers want information to be “mashable, remixable…” that they started looking at their data as modular assets– using it in ways they hadn’t planned for. One example yielded an unexpected result when a mashup uncovered shipping information that helped a global distribution company combat piracy on the high seas.

After Smith and Barnes were done keynoting and introducing, for some reason, they made us all wear white lab coats (question mark?) and we self-sectioned off into three breakout sessions focused on each of the three main areas: collaboration, mashups, and IT integration with web 2.0 (my interpretation). I attended the first and the last, as I was having a private demo of QEDWiki in a few days. The collaboration session drew a mix of IBMers, customers, and partners. Questions ranged from, “How do I get people in my company to collaborate with these new tools?” to “How can we get access to data buried deep inside those web2.0-soulless mainframes?” Okay, well that was me asking that question. I had the good fortune to be sitting next to a veteran IBMer who said it IS possible to layer on interfaces to get access to all data in the enterprise so folks can collaborate on just about anything. The question then became– how willing would IT be to let the whole company have open and free access to that data? And round and round we went…

On the IT software integration session, my BSG colleagues were particularly engaged. IBM has packaged its offerings under the bundle, “Info 2.0.” It’s basically an integrated suite of technologies that enable the creation of mashable content. At present, I believe it includes what they’re currently calling DAMIA which transforms content into syndication feeds, the Mashup Hub where you discover, catalog, tag feeds for remixing and then syndicate content and then finally, QEDWiki which I’ve blogged about before and will later. They also have something called Ms. Rita (lovely Rita, “meter maid” in a too short uniform skirt that will never fly with corporate branding IMHO; sheesh, boys!) which is a configurable “utilization management service” to meter, monitor, and monetize web 2.0 an SOA components, applications or environments. Miss Rita (or, whatever) will probably not be available in the first release of the Info 2.0 announcement, not sure why. One fairly cool IBM application in beta right now is Many Eyes. Check it out for a free trial. If you want to see some of these tools in action check out some of these demos, podcasts, and videos.

Blogger transparency dictates that I confess I’m not qualified to comment on the technical intricacies of IBM’s foray into web 2.0, but I give Big Blue huge points for promoting web 2.0 in the enterprise. Like SAP, Oracle, and Microsoft, IBM has something the startups do not: a massive installed base. Even if only IBM puts some massive marketing muscle behind evangelizing, I kind of don’t care if their solutions and approach are a yawner. My sense is, they are serious about this sector for interesting economic motives that may possibly not be obvious to us right now. For instance, did it ever occur to anyone that “the cloud” is not really a cloud at all? Is IBM viewing the 2.0 transformation as an opportunity to reap big benefits from big iron? Just food for thought. Here are two pieces to ponder– one from the WSJ, one from CIO insight.

A few days after the seminar, I had the chance to revisit with Dan Gisolfi to see what he’s been up to lately with QEDWiki. Dan has teamed up with John Musser of Programmable Web. I will have more on that later this week, maybe tomorrow, as well as a report from an interesting meeting I attended with the local Social Media Club here in Austin.