So, I’ve calmed down about AI. Still convinced it’s the most significant evolutionary tech advance in my lifetime, but I’m more optimistic than I was when ChatGPT first arrived on the scene.
Because I was an early adopter for OpenAI, I got access to the GPT builder when it first came out. I experimented with it and quickly built this handy custom chatbot for this blog.
The bot searches the ITSinsider blog before it goes out to the web. So, anything you want to know about the era of Enterprise 2.0, Social Business, Social Collaboration, etc., that I’ve written about is found easily. The chat provides a neat summary of the answer to your question (unlike simple search). I moved domains, so I’ll probably keep it up for a few more years.
I used it this week, in fact when one of my earliest sources, Simon Revell, announced he was retiring from Pfizer after 25 years. Here is the inquiry and the response:
If you want to create your own custom GPT, here is where to do it. Anyone still supporting a long-running blog or content source on the internet (that you own) should probably do it.
Have fun! We might as well enjoy AI because it is here to stay.
For an early adopter market, adoption in this space always seems to get a bad rap. Why is that? Because adoption is not the end-game. It’s the beginning. In the Council, the members are focused on changing hearts and minds and promoting the use of social tools in order to drive acceptance for a new way of working. In Deloitte’s excellent report issued today, Social Software for Business Performance, we couldn’t agree more with the findings. In fact, the rap on “adoption” uses our research to make the point. There is no benefit in adoption for adoption’s sake.
It’s important to understand that “technology” adoption is the beginning of the journey. It’s the first wagon wheel turn on a Westward Ho! trek toward complete embrace of a workforce that is socially calibrated and connected. If you want to experience the benefits of working socially, workforces need to be comfortable and see the benefit of the radical internal organizational change it requires. It sometimes amuses me that the folks who are critical of the adoption effort required are not particularly proficient in working socially in the first place, and cling to the world they know which is process-oriented and rooted in the industrialization (machining) of the enterprise.
I’ve often said that the adoption story is much less about the technology than it is about the organizational dynamics required to rewire the culture toward a more open, more egalitarian society if you will. My source on this does not hail from any new technology fad. In fact, it’s a paper originally published in 1957. It is a supplement to a paper called, “How Farm People Accept New Ideas.” It draws from a sociology, not technology foundation.
Introducing these concepts and making them stick inside a large organization is, indeed, a lot like cat-herding. But, these are not cats or kittens. Change is painful and difficult inside large organizations. One of the best quotes we heard from last year’s BlackBelt Workshop at the Boston Enterprise 2.0 conference was from one of our members who said, “These are not cats we’re herding; they’re Tigers, and they bite!”
Business process oriented vendors are getting savvy to social. Council members just had a great Q&A yesterday with SFDC’s Chatter lead, Chuck Ganapathi, yesterday, and we’re planning a demo and conversation with Tibbr in the near future. My prediction is we will see new business processes that replace or obsolete old ones more and more as, well, adoption proliferates throughout the enterprise.
It’s that time again. Last year was our inaugural celebration awarding a Council member, “Internal Evangelist of the Year.” (#IEoY09)
We created this award to recognize an individual who has gone above and beyond the #dayjob requirements and truly has been an inspiration for the company leading a radical (and most often) difficult transformation of the large enterprise.
As I said last year, the same is true this year:
“…the job of the internal evangelist is far, far more difficult. These folks toggle between fighting the good fight every day and then slipping uneasily into a sort of DMZ where they can peek out into the broader community for support and the rejuvenation they need to go on fighting another day. It’s often a thankless job with no clear roadmap for advancement, yet the majority of them do it because they believe in the principles of the 2.0 movement. I celebrate them!”
Interestingly enough, last year’s award winner, Claire Flanagan, was promoted to Social Collaboration Director at the Boston E20 conference. Hence, she created her own roadmap for advancement and was publicly and privately recognized for it by her employer. We’ve all had an amazing year. When I posted about the IEoY09 last year, we had just 40 members in the Council. We now have 6x that number and the percentage of our “heavy users/most engaged” far surpassed 40 a long while ago. Even with the natural churn (members coming, going, new jobs, etc.), we are consistently growing and individual members have the accretive value of every new node’s contribution to the group intelligence.
So, this year’s winner will be harder to choose than ever. The final selection will weigh heavily on the member’s recommendations from colleagues in the company, but we are considering all nominations including self-nominations. Do not be shy! Vote for your favorite Council member. It’s good for the member to be recognized for achievements and career advancement; it’s good for the company in that it reinforces how critical the social business effort is to the organization; and it’s good for the sector as it validates the passion and enthusiasm this particular trend brings to the landscape for business reinvention.
Here are the rules/instructions:
1. The nominee must be a member of The 2.0 Adoption Council. If you would like to recognize someone who is deserving of the award and is leading a social business transformation at your company (or any company), please simply ask them to join the Council. The Council is free to join for qualified members.
2. We are looking for that extra something. How did the member sway opinion in the company or in the industry at large? Did the member demonstrably take a risk that paid off? Are there any success metrics you have regarding adoption or transformative change in the organization you can tout due to the members’ efforts? Has the business realized any measurable gains specific to the 2.0 effort? In other words, the IEoY award is not a popularity contest. It’s an achievement reward.
3. Where to vote:
– We have two forms for nominations. My preferred form is the same one we used last year on Google. You can access it here.
– We have a duplicate of the original form on SurveyGizmo. You an access it here. We needed an alternative web address, as many of our members cannot access Google apps behind the firewall. Please only use this form if you do not or do not wish to use the Google form.
4. Deadline for submissions is October 22, 2010.
5. The Twitter hashtag for this year’s award is #IEoY10. Most of the Council members can be found on Twitter. Jamie Pappas has a list, and the @20adoption account follows members on Twitter.
The award will once again be a main stage event at the Enterprise 2.0 Conference (West) this year held at the spacious Santa Clara Convention Center.
Good luck all evangelists! As you know, I am your most loyal, enthusiastic fan and you are all winners to me. Let the race begin!
So, I’ve calmed down about AI. Still convinced it’s the most significant evolutionary tech advance in my lifetime, but I’m more optimistic than I was when ChatGPT first arrived on the scene.
